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Merant
The client
Merant is a provider of software solutions for enterprise
change management and data connectivity. The company specializes
in the challenges encountered when companies take their
business to the Internet. Merant collaborates with over
500 technology partners, and their technology is utilized
by the Fortune 100 and a majority of the Global 2000.
The challenges
Merant needed a practical way of providing collateral
sales and marketing materials to their large Sales staff,
which is dispersed across the country. They envisioned
a web-based application where Sales could log in to request
materials directly from the warehouse. This e-fulfillment
system would provide online ordering, site administration,
and limited reporting capabilities.
The II@W solution
Internet Ideas @Work developed a customized solution for
Merant called the Collateral Ordering System. This system
coordinated the work of the Sales staff, warehouse, and
outside vendors. The new online ordering application was
integrated with existing databases, such as UPS, and allowed
the Sales staff to order materials online. The warehouse
would then receive and fill these orders, and automatically
distribute them to the proper location. The solution produced
the following results:
- Web-enabled application allowed remote access by
dispersed Sales team
- Enhanced accuracy by placing orders directly to
the fulfillment team
- Increased efficiency by integrating the application
with existing databases
This web application, which was built using the Microsoft
IIS platform as well as ASP technology, also made it possible
for automatic order notification, enhanced reporting,
and filtering. These features made it possible for the
warehouse to use the same system as the Sales team to
track their inventory, find the location of any order
in the warehouse, and order supplies from outside vendors.
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